Job title: Field Service Engineer France
Job type: Permanent
Emp type: Full-time
Industry: ADDITIVE
Expertise: Customer Service
Salary type: Annual
Salary: €55,000.00 EUR
Location: France
Job published: 2022-11-22
Job ID: 35499
Contact name: Liam Atkinson
Phone number: +441257268273
Contact email: liam.atkinson@kensingtonconsulting.co.uk

Job Description

Industry: Additive Manufacturing
Job title: Field Service Engineer
Salary: Competitive Salary
Location: France

An Additive Manufacturing company is looking for a Field Service Engineer to provide both service and support on Additive Machinery.

Job responsibilities:

  • The ability to install customer equipment at customers facility to ensure full functionality according to the company’s requirements.
  • Deliver on-site technical support for troubleshoot and equipment repair.
  • The ability to require technical support remotely for customer install base as well as action preventive maintenance procedures within the schedule time.  
  • Fulfill and presents all service documentation correctly and completely following the company’s procedures and guidelines
  • The ability to Cooperate in projects such as training, documentation, and exhibition installations
  • The ability to work directly with 2nd Level Support to ensure local install base is sustained to company standards
  • To communicate and support service records and field service reports
  • The ability to manage the company’s service tools and spare parts inventory to ensure accurate inventory of assigned company assets
  • The capacity to travel to support training and field service/technical support work

Qualifications and experience:

  • Certified technician or a skilled worker within electrical engineering technology
  • Experience of 2-3 years in servicing industrial equipment
  • The ability to travel