Job Description: Senior Manager, Quality

Position: Senior Manager, Quality
Reports To: Chief Operating Officer (COO)
Location: Greater Indianapolis, On-site

About the Role

We are seeking an experienced and driven Senior Manager, Quality to lead our Quality Management function within an advanced additive manufacturing environment. This role is critical in ensuring that our products, processes, and systems meet the highest standards of quality and compliance. The successful candidate will establish and oversee our quality systems, manage inspections, develop and maintain the quality lab, and guide the organization toward achieving and sustaining ISO 9001, AS9100, and other relevant certifications.

As a hands-on leader, this individual will be both strategic and tactical—building processes from the ground up, auditing compliance, and instilling a culture of quality across the organization.

Key Responsibilities

Quality Management System (QMS) Development & Oversight

• Establish, implement, and maintain a QMS compliant with ISO 9001, AS9100, and customer-specific requirements.
• Serve as the internal auditor and management representative for all certification activities.
• Develop and document policies, procedures, and work instructions to ensure consistent compliance.

Inspection & Quality Lab Management

• Set up and maintain a state-of-the-art quality lab for additive manufacturing, including inspection and testing equipment.
• Lead inspection activities for incoming materials, in-process production, and final product verification.
• Develop and implement metrology methods and best practices.

Process Control & Continuous Improvement

• Define and enforce quality standards across production processes, with a focus on additive manufacturing technologies.
• Monitor KPIs, analyze nonconformities, and drive root cause corrective actions (RCCA).
• Foster a culture of continuous improvement, leveraging Lean and Six Sigma methodologies.

Compliance & Certification

• Drive successful achievement of ISO 9001, AS9100, and industry/customer quality certifications.
• Act as the primary contact for external auditors, customers, and regulatory bodies.
• Stay abreast of evolving aerospace, defense, and additive manufacturing quality standards.

Leadership & Training

• Lead, mentor, and develop the quality team.
• Train cross-functional teams on quality procedures, compliance requirements, and best practices.
• Build strong partnerships with engineering, production, and supply chain teams to ensure quality is embedded throughout the product lifecycle.

Qualifications

• Bachelor’s degree in Engineering, Materials Science, or related technical field (advanced degree preferred).
• Minimum 7+ years of quality management experience, with at least 3+ years in aerospace/defense or additive manufacturing.
• Strong knowledge of ISO 9001, AS9100, and NADCAP (a plus).
• Proven experience leading certification efforts and internal/external audits.
• Hands-on experience establishing and managing inspection labs and metrology systems.
• Expertise in additive manufacturing processes (metal and/or polymer) highly desirable.
• Strong leadership skills with the ability to influence across all levels of the organization.
• Certifications such as ASQ CQE, CQA, or Six Sigma strongly preferred.

What We Offer

Opportunity to shape and lead the Quality function in a fast-growing additive manufacturing company.

Competitive compensation and benefits package.

A collaborative, innovative work environment where quality and continuous improvement are core values.

Job Title: Applications Engineer

Location: Michigan, USA (With up to 50% travel)

Salary: $70,000k - $90,000k DOE 

About the Company:
A leading designer and manufacturer of high-quality CNC tool and cutter grinders, this company has been operating for 50 years, proudly serving a global market with a wide range of innovative products and solutions. Their machines produce components integral to everyday life — from smartphones to automobiles.

A culture of innovation and diverse ideas has fueled their growth to over 1,000 employees worldwide, with facilities in more than 10 countries.

About the Role:
The Technical Support Specialist will provide customers with expert guidance and support to ensure optimal performance of advanced CNC machines and precision engineering solutions.

Key Responsibilities:

• Deliver technical support and training to customers on CNC machine operation and maintenance.

• Partner with the sales team to understand customer requirements and deliver customized solutions.

• Develop and present technical demonstrations and presentations.

• Stay current with industry trends to offer the latest and most effective solutions.

Required Skills & Knowledge:

• Hands-on experience with CNC machine operation, programming, and maintenance.

• Strong problem-solving abilities and the capacity to work independently.

• Excellent communication and interpersonal skills.

• Flexibility to travel as needed for customer support.

Benefits:

• 401(k) Plan

• Dental Insurance

• Health Insurance

• Paid Time Off

Job Title: Applications Engineer

Location: KY, USA (with up to 50% travel)

Salary: $100,000 - $120,000 per year

About the Company:

A leading global provider of high-precision machine tools, this company delivers advanced manufacturing solutions for customers in aerospace, energy, transportation, and industrial markets. With a focus on quality, innovation, and customer success, they specialize in machining systems for complex metallic and composite components.

Position Overview:

The company is seeking a skilled and motivated Applications Engineer to join its team based in Hebron, KY. This role is a key customer-facing position, providing technical expertise in CNC machining applications, process development, and implementation support. The position requires up to 50% travel across North America to support installations, training, and technical demonstrations.

This is an on-site role and can not be remote.

Key Responsibilities:

• Develop, test, and implement machining processes tailored to customer applications.

• Provide pre- and post-sales technical support, including process development, cycle time studies, and machine tool demonstrations.

• Support machine setup, installation, and optimization at customer sites.

• Work closely with the sales team to deliver customized technical solutions.

• Conduct on-site training and technical guidance for customers and service staff.

• Create technical documentation such as tooling lists, setup sheets, and process plans.

• Represent the company at industry events, open houses, and trade shows.

• Maintain awareness of industry trends and emerging technologies.

Qualifications:

• Minimum of 3 years' experience in CNC machining, applications engineering, or a related role.

• Proficiency with CNC controls

• Experience with high-precision, multi-axis machining (5-axis preferred).

• Siemens NX experience is highly desirable.

• Strong technical drawing interpretation and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Willingness and ability to travel up to 50% domestically.

What’s Offered:

• Competitive salary based on experience + benefits package

• Opportunities to work on cutting-edge projects for globally recognized customers.

• A dynamic and supportive work environment where innovation and expertise are valued.

Click apply or speak to Amelia Dallas for the full details at adallas@kensingtonadditive.com

Job Title: Regional Sales Manager
Location: Michigan
Salary: $110k - $150k + Commission
The Company: A global technology leader in manufacturing high-precision machine tools.

Are you a dynamic and results-driven professional with a zest for sales and client relationships?

We are looking for a Regional Sales Manager to join our client's team and drive success in their sales operations.

Key Responsibilities:

• Client Engagement: Travel to client sites (approximately 3 days per week) to build and maintain strong relationships.
• Customer Training: Facilitate product training sessions to support customers where necessary.
• CRM Management: Utilize SAP-based CRM tools to manage the sales process effectively, including weekly call reports and database updates.
• Sales Reporting: Prepare and maintain a pipeline sales report covering open and closed quote statuses.
• Strategic Sales Planning: Develop and execute plans to achieve sales objectives, aligning with company goals.
• Customer-Centric Solutions: Understand and address both business and manufacturing needs by engaging in meaningful dialogue with customers.
• Distribution Strategies: Determine the best channels of distribution to meet client requirements.
• Quotations & Pricing: Design, follow up on special quotations and prepare pricing requests for large projects.
• Market Analysis: Monitor competitors' pricing and promotional strategies, sharing insights with management and the Product Development team.
• Presentations: Prepare professional PowerPoint presentations for quarterly sales meetings, regional meetings, and other business needs.
• Collaboration: Work closely with factories to provide customers with optimal solutions.

About you:

• A motivated self-starter with excellent interpersonal and communication skills.
• Proven experience in sales, customer engagement, and market analysis.
• Familiarity with CRM systems (preferably SAP-based).
• Strong organizational skills and attention to detail in reporting and presentations.
• Ability to travel regularly and adapt to diverse customer needs.

Why Join?

On offer is a collaborative and innovative work environment, competitive benefits, and opportunities for professional growth.

Apply now or email Amelia Dallas at adallas@kensingtonadditive.com for more information.

Job Title: Field Service Engineer

Location: Seattle

Salary: $83k - $114k

Job Description:
The Field Service Technician is responsible for repairing and installing high-speed 5-Axis CNC machining centers at customer facilities.

Job Purpose:
To ensure the highest levels of customer satisfaction by maintaining advanced CNC machine tools on-site.

Duties and Responsibilities:

• Must possess a strong mechanical background with the ability to resolve complex mechanical issues.
• Requires in-depth knowledge of electronics and electrical systems.
• Ability to perform precise mechanical adjustments using precision measuring tools and equipment is essential.
• Experience with CNC machine tools is required.
• Knowledge of CNC and PLC controls is necessary. Familiarity with Siemens CNC controls is preferred. Experience with laser calibration equipment is an advantage.
• Strong troubleshooting and problem-solving skills are essential.
• Responsible for the troubleshooting, repair, and installation of advanced machine tools, including mechanical, electronic, hydraulic, and pneumatic components.
• Position is based in Seattle with travel required, approximately 50% outside the local area. May require extended periods away from home, potentially several weeks at a time.
• Must be a self-starter, capable of working independently without supervision.
• Required to document service and installation activities by completing forms, reports, and records.

Salary/Benefits:
Compensation will be based on experience, skills, and abilities. Full company-paid benefits are provided.

Skills/Qualifications:

• Strong mechanical aptitude
• Proficient in electronics troubleshooting
• Analytical thinking and problem-solving skills
• Sound judgment and decision-making abilities
• Strong customer relationship skills
• Competency in equipment maintenance
• Excellent reporting and communication skills
• High attention to detail and quality focus
• Results-driven and able to maintain confidentiality