Business Development Manager

Primary Responsibilities

• Identify potential applications for metal powders in the North American market (USA, Canada & Mexico).
• Conduct customer visits, deliver educational presentations, and engage in technical discussions to evaluate applications.
• Utilize the Sales Force platform to log sales promotion activities and review RFQ/Quote pipeline on a weekly basis.
• Execute marketing campaigns promoting powder capabilities through email campaigns, webinars, phone calls, etc., and evaluate the efficacy of efforts periodically.
• Effectively use prospecting tools like internet-based customer databases, web searches, cold calls, and networking. Generate a monthly report covering activities such as the number of prospective customers evaluated, sales promotion visits made, brochures/samples mailed, etc.
• After successful order closure, closely interact with teams for a smooth introduction of programs into production. Facilitate necessary information and communication between relevant teams.
• Develop suitable sales promotion plans for the region, including participation in trade shows and print media advertisements. Finalize plans by March each year and implement between April-March.

Additional Duties

• Provide after-sales support to existing customers. Maintain a high level of customer confidence through continuous, professional, and precise communications.
• Involve closely with quality/delivery issues and support customers to retain confidence. Involve plant personnel in technical and commercial issues as needed.
• Closely coordinate with the quality team at the plant to resolve quality issues on any program at the customer end.
• Coordinate with the design/engineering team at the plant on design change requests from the customer.
• Coordinate between the customer AP and AR team when delinquency in the AR arises.

Specific Goals

• The goal is to generate a $5 million market base in the first 18 months.
• Develop a minimum of 6 new viable customer bases for powder products in the first 12 months

Preferred Qualification

• Degree/Diploma in Mechanical/Industrial Engineering with 4~8 years of industrial experience, preferably in sales/customer support/product development.

• Aptitude for sales and people skills is essential.

• Working knowledge of metal powder applications, additive manufacturing field, and basic understanding of metallurgy and metal applications is a must.

Indo-MIM Inc. Page 1 of 2

Job Description Position Type: Reports To: Location: Management Sr. VP-Marketing Yardley, PA Yardley, PA Date of Issue: Revision Level: Nov 29, 2023 A

Primary Responsibilities

• Identify potential applications for Metal & Ceramic 3D printing process (LBPF & sinter based 3D printing processes like Binder-Jet & Lithographic ) in the North American market (USA, Canada & Mexico).

• Make visits to potential customer locations and conduct customer education presentations, technical discussions to evaluate a given application.

• Effectively use Sales Force platform to log sales promotion activities and review RFQ/ Quote pipeline on a weekly basis.

• Conduct marketing campaigns promoting INDO-MIM 3D printing capabilities through email campaigns, conducting webinars, phone calls etc. on a regular basis and evaluate the efficacy of the efforts from time-to-time basis.

• Effectively use the prospecting tools like internet-based customer data base, web search, cold calls, networking. A monthly report to be generated covering the activities like number of prospective customers evaluated, sales promotion visits made, brochure/ samples mailed etc.

• After successful closure of the order, closely interact with the teams at the plant and customer teams for a smooth and timely introduction of the programs into production. Your role would be to arrange for all the necessary information including smooth and precise communication between the relevant teams within INDO-MIM as well @ customer end.

• Develop suitable sales promotion plan for the region in the form of participating in trade shows, print media advertisement targeted to a specific industry etc. These plans should be finalized by March each year end and implemented between April-March

Additional Duties

• Provide after sales support to existing customers. Maintain high level of customer confidence at all times through continuous, professional and precise communications.

• Involve closely with quality/ delivery issues when they arise and support customer in all the possible ways to retain customer confidence with Indo- MIM. Involve plant personnel on both the technical and commercial issues to the extent possible and required while dealing with quality/ delivery issues.

• Closely coordinate with the quality team at the plant in resolving quality issues on any program at the customer end.

• Closely coordinate with the design/ engineering team at the plant on design change requests from the customer.

Job Description Applications Engineer- 3D Printing

Indo-MIM Inc. Page 2 of 2

• Closely coordinate between the customer AP and INDO-MIM AR team when the delinquency in the AR arises.

Specific Goals

• The goal is to generate $ 3 million worth market base in the first 18

months. • Develop a minimum of 8 new viable customer base for the 3D printing

services in the first 12 months.

Preferred qualification • Degree/ Diploma in Mechanical/ Industrial engineering with 2~5 years of

industrial experience preferably in sales / customer support / product development area.

• Aptitude for sales and people skills is extremely essential for the position. • Working knowledge of metal 3D printing processes& basic understanding

of metallurgy and metal applications is a must.

Authorizations

Human Resources: Janet Marie Date: 11-29-2023

Supervising Manager: Jag Holla Date: 11-29-2023

AM Equipment Operator, R&D/NTI Torrance, CA Additive Manufacturing – Additive Manufacturing / Full-Time / On-Site

Divergent is on a mission to democratize the design and manufacture of vehicles. We want to enable a future where small entrepreneurial teams across the globe will bring increasingly material and energy efficient transportation solutions to market with a fraction of the capital and time. Divergent has invented a complete manufacturing solution to address system level challenges. The Divergent Adaptive Production System (DAPS) is a complete software hardware solution designed to replace traditional vehicle manufacturing. To make the complex simple, it is a complete modular digital factory for complex structures. Given a set of digital requirements as input, the machine automatically computationally engineers, additively manufactures, and assembles any complex structure. The system is able to move seamlessly between manufacturing different vehicle models. Team members in this role will run our current and next generation Additive Manufacturing (AM) equipment to produce metal components and support development of novel AM processes.

What You'll Do

• Operate, maintain, and improve additive manufacturing machines to maximize part quality, machine up-time and throughput, while meeting schedule expectations

• Track related consumable supplies and work with supply chain when additional supplies are required (procurement and maintenance of powders, hand tooling, build plates, process gas, filters, etc.)

• Follow standardized file systems, ensuring traceability of documentation for all assigned related tasks

• Change materials and clean out equipment when required

• Ability to perform and support equipment troubleshooting and maintenance, under guidance of service personnel

• Set up machines for next builds using standardized methods and checklists as well as support development of such standards for new equipment

• Senior Operators - provide leadership to junior operators and trainees and enable them to become independently capable of all machine operations

Basic Qualifications

• 0-10+ years of experience working in industrial / manufacturing environments, especially heavy industries such as automotive, aerospace, oil & gas, etc.

• 0-10+ years of experience running laser powder bed fusion / selective laser melting metal AM equipment or other modern industrial equipment (plastic 3D printers, CNC machine tools, casting / foundry equipment, etc.)

Skills

• Highly motivated with the ability to prioritize and execute tasks in a fast moving, startup environment

• Knowledge of SLM Solutions type AM equipment such as SLM500 or SLM280 preferred

• Solid interpersonal skills, capable of training others, as required

• Ability to effectively interface with engineering and manufacturing groups to accomplish production tasks

• Familiarity with the implementation and practice of quality processes in an ISO 9001, AS9100, and/or IATF 16949 environment

$85,000 - $115,000 a year Divergent is an equal opportunity employer committed to diversity in the workplace. Our positions adhere to all statutory and regulatory requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

DMG MORI is one of the largest machine tool manufacturers with a mission to continually strive to be the world’s largest and most respected international manufacturer of lathes, machining centers, multi-axis turning center and grinders. Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Service Engineer Laser Specialist Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 Support customer and internal staff for technical troubleshooting and machine repairs with the main focus on the Laser Products

 Visit customers to install machines give customer maintenance training.  Visit customers with down laser machines to make machine repairs as well as recalibrte the machine to factory

geometric tolerance and return machine to customer in good operation condition for customer to make test cut operation of machine and approve machine repairs.

 Record and log activates with the digital service report with customers digital signature of service approval. Digital service report will be recorded in the CRM system

 Perform other duties as assigned (not limited to working on lasers only there will be work to perform on machining centers as well)

Requirements:  Demonstrate high level of customer care while maintaining a friendly and professional approach.  Proficiency in Microsoft Office; Outlook, Excel, Word and PowerPoint, Adobe.  Maintain a work schedule from 8:30a.m - 5:30p.m or as assigned during the hiring process; Monday through Friday.

Punctuality is a must.  Exceptional written and verbal communication skills.  Strong work ethic.  Ability to remain consistent with these Job Functions and Minimum Requirements listed above.

Education and/or Experience:

 Minimum 5 year of service and/or technical phone support experience.  Must have a Associates or 4 year degree, or equivalent work experience  Ability to work independently as well as on a team.

Work Environment Spend time traveling to customer’s facilities and physically working in the customer’s facilities primarily.

Physical Demands: 8 hour work schedule with overtime as needed. Utilizing a computer, and phone hand tools both mechanical and electrical, will be required to lift and mount machine repair parts as well as work at times from an elevated position.

We are an Equal Opportunity/Affirmative Action Employer M/F/V/D. We maintain a drug-free workplace and perform

pre-employment substance abuse screening.

DMG MORI is one of the largest machine tool manufacturers with a mission to continually strive to be the world’s largest and most respected international manufacturer of lathes, machining centers, multi-axis turning center and grinders. Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Global Service EU Expert Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 Support customer and internal staff for technical troubleshooting and machine repairs with the main focus on the AG products

 Visit customers to install machines give customer maintenance training.  Visit customers with down equipment to make machine repairs as well as recalibrate the machine to factory

geometric tolerance and return machine to customer in good operation condition for customer to make test cut operation of machine and approve machine repairs.

 Record and log activates with the digital service report with customers digital signature of service approval. Digital service report will be recorded in the CRM system

 Share knowledge and important information when working with local office service engineer and apprentices when working at customer.

 Perform other duties as assigned

Requirements:  Demonstrate high level of customer care while maintaining a friendly and professional approach.  Proficiency in Microsoft Office; Outlook, Excel, Word and PowerPoint, Adobe.  Maintain a work schedule from 8:30a.m - 5:30p.m or as assigned during the hiring process; Monday through Friday.

Punctuality is a must.  Exceptional written and verbal communication skills.  Strong work ethic.  Ability to remain consistent with these Job Functions and Minimum Requirements listed above.

Education and/or Experience:

 Minimum 5 year of service and/or technical phone support experience.  Must have a Associates or 4 year degree, or equivalent work experience  Ability to work independently as well as on a team.

Work Environment Spend time traveling to customer’s facilities and physically working in the customer’s facilities primarily.

Physical Demands: 8 hour work schedule with overtime as needed. Utilizing a computer, and phone hand tools both mechanical and electrical, will be required to lift and mount machine repair parts as well as work at times from an elevated position.

We are an Equal Opportunity/Affirmative Action Employer M/F/V/D. We maintain a drug-free workplace and perform

pre-employment substance abuse screening.

West-Conn Tool, Inc. has been in business for over 40 years. We are a contract manufacturer of

high-quality, precision machined and 3D-Printed parts and assemblies for medical, aerospace,

and commercial applications.

We are seeking an Application / Manufacturing Engineer to join our talented and experienced

team.

The Application / Manufacturing Engineer will assist the Manufacturing team to provide

engineering and technical support for contract manufacturing clients who are looking to leverage

both Additive and Subtractive manufacturing methods for orthopaedic implants and

instruments. They will have a range of responsibilities including assisting with the preparation of

quotes, review of customer contracts and purchase orders, customer drawings, and other related

information. Create bill of materials, and routers. Interact with customers in a project

management role and function.

The successful candidate should possess excellent organizational skills and the ability to thrive in

a fast-paced work environment. The job will also require "hands-on" interaction with machines in

our modern, clean, climate-controlled, shop floor environment.

Essential Duties and Responsibilities:

Manufacturing Process Optimization:

• Analyze existing and create new medical device machining processes, identify areas for

improvement, and implement enhancements to increase efficiency and reduce

production costs.

• Collaborate with cross-functional teams, including R&D, Quality Assurance, and

Production, to ensure seamless integration of new processes, technologies, and new

product into manufacturing.

• Continuously monitor and evaluate the performance of manufacturing equipment,

recommending maintenance or upgrades as necessary.

Application Engineering Support:

• Provide technical expertise and support to customers, helping them understand the

feasibility and manufacturing requirements of their medical device designs.

• Collaborate with customers on design reviews, offering insights to optimize

manufacturability and ensuring compliance with industry regulations and quality

standards.

• Address customer inquiries related to machining capabilities, materials selection, and

process capabilities.

Quality Assurance:

• Work closely with the Quality Assurance team to implement and maintain stringent

quality control measures throughout the manufacturing process.

• Develop and conduct validation protocols, process capability studies, and statistical

analyses to ensure consistent and reliable manufacturing outcomes.

New Product Development:

• Collaborate with R&D teams during the early stages of new product development to

provide input on manufacturability, materials selection, and process validation.

• Support prototype machining and testing, ensuring smooth transition from R&D to full-

scale production.

Regulatory Compliance:

• Stay familiar with up-to-date and relevant industry standards, regulations, and best

practices, ensuring compliance with all applicable requirements.

Qualifications and Experience

• Bachelor's Degree in Mechanical or Industrial Engineering or related field (required).

• 1-3 years experience in medical device product manufacturing and/or development

(required).

• Knowledge of spinal or orthopaedic products (preferred).

• Experience and proficiency with Solidworks or ProE 3D CAD software and CNC machining

techniques (required).

• Experience in manufacturing operations in a regulated environment (ISO, FDA, FAA, etc.).

• Working knowledge of ISO 9001 and/or ISO 13485 requirements.

• Experience in applications development / technical services or similar scientific problem

solving process.

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.)

• Ability to work both collaboratively and independently.

• Excellent communication skills, both verbal and written.

• Excellent project management and time management skills.

• Excellent problem solving and troubleshooting skills.

• Ability to clearly communicate ideas, capabilities, and data with customers, managers,

engineers, and administrative support staff.

• Ability to understand technical concepts and develop innovative solutions to meet

customer needs.