Job Description

Job Title: Sales and Operations Support Specialist
Location: St.Louis, Missouri
Salary: Up to $60k

Overview: A company specializing in precision manufacturing is hiring a Sales & Operations Support Specialist to join the team. This role will be responsible for managing the day-to-day operations of the business unit, including customer support, order fulfillment, and vendor management. The ideal candidate will have a passion for driving business growth and expanding our company's presence across North America.

Responsibilities:

• Manage and oversee product and technical sales support for inbound customer inquiries via phone, email, and web orders.
• Respond to customer requests for quotes on standard and customized product solutions.
• Oversee the entire order fulfillment process, including customer requests, shipping, receiving, and inventory management.
• Handle vendor purchasing and receiving to ensure product availability.
• Provide support for special projects as needed.
• Maintain detailed and accurate database records.
• Collaborate with marketing and sales teams to support business objectives.

Qualifications:

• Exceptional verbal and written communication abilities.
• Strong understanding of business operations and best practices.
• Willingness to learn and engage with technical product details.
• Excellent attention to detail and strong time management skills.
• Proficient in computer applications such as Microsoft Office, QuickBooks, ACT! CRM, or similar accounting and database software.
• Strong interpersonal skills with an outgoing personality to foster effective collaboration.
• Self-motivated with a commitment to continuous learning and improvement for both personal and business growth.
• Ability to embrace change and adapt to evolving business needs.
• 2+ years of customer service and sales experience.
• Technical focus is preferred and tech-savvy!
• BS/BA degree in any discipline and/or relevant work experience is required.

Day-to-day:

The Sales & Operations Support Specialist will be responsible for managing customer inquiries, overseeing order fulfillment, and collaborating with internal teams to support business objectives. This role will also involve maintaining detailed records and engaging with technical product details.

Benefits:

• Exciting opportunity to bring fresh ideas and innovative processes to help grow the business
• Opportunities for career growth and personal development as the company continues to scale
• Competitive salary and benefits package
• Dynamic and collaborative work environment

If you are a driven individual with a passion for business growth and customer support, we encourage you to apply for this exciting opportunity.