We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Title: BUSINESS DEVELOPMENT MANAGER, TECHNIUM

Reports to: General Manager, Technium

Location: TECHNIUM USA, Inc., Hoffman Estates, IL or other DMG MORI location

Hours: Core Business Hours

Classification: Exempt

Travel: up to 40%

Annual Base Salary Range: $130-140k

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Technium USA plays a role of software specialist in a machine tool manufacture. The Business Development Manager is

responsible for create total business strategy to increase sales. It includes software marketing activity, sales activity based

on customer requirement and make a development path for customer portal myDMGMORI.

Essential Job Functions:

• Business strategy creation and realize with horsepower

• Marketing activity (understand the current position where we are an dig out actual trend, create material)

• Break into and drive large, complex deals through lead to close. Experience navigating large company

procurement processes.

• Drive account strategies and coordinate selling efforts with channel partners to execute a sales process and win

deals.

• Drive referenceable customer satisfaction in your accounts

• Expertly demonstrate skill of software to end user.

• Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud

solutions.

• Develop champions, stakeholder mind-share, and close at the VP/C-level.

• Leverage and collaborate with internal/external resources as a team player; Customer Team, Sales Engineering,

Marketing, Channel Partners, Operations, Finance and Customer References etc.

Minimum Requirements:

• Experience in manufacturing field

• Experience in IoT field

• Experience in Strategy making and leading a project

• Experience selling SaaS and/or PaaS solutions and/or selling manufacturing solutions

• Experience in machine tool industry and/or its related software technologies is a plus

• Excellent written and oral communications skills in English

• Japanese or German knowledge is a plus

• Ability to operate and move deals through complex organizations.

• Possess a strong background of achieving over 100%+ of your quota

• Ability to penetrate new accounts and strategically value sell six figure transactions.

• Organize / Report on all sales productivity on a consistent basis

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Work Environment: General office environment will be experienced. There will be periodic exposure to manufacturing

environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other

automated and manual machinery.

Physical Demands: Frequent: Travel, operating a vehicle, standing, sitting at desk, utilizing computers and phones.

Periodic: Operating power equipment, standing, walking, bending, and stooping. Occasional: Lifting, pushing, and pulling

objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Nidec Machine Tool America

46992 LIBERTY DRIVE . WIXOM, MI 48393 . PHONE 248-669-6136 . FAX 248-669-0614

JOB DESCRIPTION

Job Title:

Field Service Technician Reports to:

Nidec Machine Tool America (NMTA) Department Manager Description: This is a field service position, for metal cutting machine tools, primarily related to, but not totally inclusive of, gear generating machine tools. The position requires extensive travel throughout North America servicing machine tool mechanical and electrical systems. Training end users on the programming, operation, and maintenance of the machines is also a primary function of this position. Overtime and occasional weekend and holiday work hours will be required on an as needed basis. Primary Responsibilities:

• Installation, programming, safe operation and maintenance training of primarily CNC gear generating machine tools and automated systems. Machines such as hobbing, shaping, shaving, grinding, and honing, are primarily manufactured by Nidec Machine Tool Corporation, Japan.

• Setup and train customers, at their plant facility, on CNC gear machines with customer supplied tooling (fixtures and cutters) or tooling supplied with the machine from the factory.

• Advise customer on proper cutting conditions and offer advice on cutting tools and work holding methods to achieve optimum cutting conditions.

• Answer all questions at the customer site on training items either from learned knowledge or by obtaining answers from technical advisors staffed at NMTA.

• Troubleshoot, diagnose and repair both minor and major mechanical and electrical malfunctions at the customer facility, independently, without direct supervision.

• Written documentation of reported problems, via field service reports and additional reporting methods and policies developed by NMTA on observation, troubleshooting and root cause analysis of the actual condition using clear, concise description of the corrective measures.

• Perform preventative maintenance (PM) to a scheduled outline/checklist and instruct customers on proper PM schedule development and adherence to the schedule.

• Installation of new machine software and PLC/PMC ladder logic. In addition, full capability to use the PLC/PMC as a diagnosis tool and to write minor ladder in the field is required.

• Work directly with engineering and service staff from the machine manufacturer for continuous knowledge improvement, documenting and subsequently teaching other service technicians on new procedures, machines and technologies.

• Develop and maintain with the technical services department written diagnostic and corrective action procedures for improved customer and internal support.

• Self-teach on basic new controls systems and have the ability to train both internal personnel and customers.

• Promote the sale of preventative maintenance programs and machine tools products and offered by NMTA.

Nidec Machine Tool America

46992 LIBERTY DRIVE . WIXOM, MI 48393 . PHONE 248-669-6136 . FAX 248-669-0614

• Telephone support to customers and other field service technicians will be required when no dispatch location is scheduled.

Primary Responsibilities Cont’d:

• Support and assist NMTA staff on interdepartmental projects and special tasks/activities as directed by NMTA management.

• Support and assist in training of less seniority and experienced service personnel as required by management

Requirements:

• A minimum of 5 years’ experience in machine tool field service

• Good oral and written communication with mid level of computer literacy and the ability to work

with most commercially available PC applications software.

Title: SERVICE ENGINEER

Reports to: Service Coordinator

Hours: Monday through Friday, 8:00am to 5:00pm

Classification: Non Exempt

Travel: 90%

Employment is conditioned on ability to obtain and maintain any necessary export licensing.

Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on

location or by telephone.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The

requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations

may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up

to and not limited to:

• Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or

by telephone.

• Creating and updating documentation of technical information.

• Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service

• Demonstrating a willingness to help others and be a team member; often working together with Customer’s

Service Engineers.

• Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer

product lines.

• Establish and build exemplary communication and customer service relationships with customers.

• Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit

customer feedback to improve service.

• Other duties as assigned.

Minimum Requirements:

• Bachelors or Associates Degree in technical related field of study preferred.

• 5+ years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.

• Experience working with CNC machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.

• Good verbal and written communication skills with exceptional customer service orientation.

• Must be able to interact and effectively communicate in person and over the phone with people at all levels of an

organization.

• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

• Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.

• Must be adaptable to changes in the work environment; manage competing demands and able to deal with

frequent change, delays or unexpected events.

Work Environment:

Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity,

chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at

office.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Physical Demands:

Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and

lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.

Occasional: Lifting or moving up to 50lbs.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Title: AREA SALES MANAGER

Reports to: Technical Center Sales Manager

Location: DMG MORI USA

Hours: Core Business Hours

Classification: Exempt

Travel: 80% or more

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

The Area Sales Manager (ASM) is principally responsible for the sale of DMG MORI products to provide innovative solutions to

customer work requirements on DMG MORI machine tools. The position reports to the Regional Sales Director on the

development of prospective accounts and retention of current customers.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The

requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations

may be made to enable qualified individuals with disabilities to perform the essential functions.

• Building and fostering customer relationships.

• Promoting the sale of Company products, and providing technical sales support.

• Conferring with Applications Engineers to assess equipment needs.

• Developing, presenting, or responding to proposals for specific customer requirements.

• Recommending improved materials or machinery to customers.

• Proactively visit customer facilities for review of outstanding engineering and service related problems, including

strategic review of sales opportunities for up to, but not limited to, a minimum of 25 visits per week

• Proactively visit customer facilities in order to resolve difficult engineering issues.

• Report requirements: Territory Planning and CRM reports are to be submitted weekly. Expense reports are to be

submitted timely, per expense policy requirements.

• Semiannual visits to OEM factories in Japan, Germany, Italy, and China.

• Develop strategic and tactical plans in order to accomplish yearly sales goals.

• Partner with engineering staff for demonstrations.

• Other duties as assigned.

Minimal Requirements

• Bachelor’s Degree from an accredited university.

• Associate’s Degree from an accredited university and 5+ years’ of B2B relevant sales.

• 2-5 years in B2B sales/Business Development.

• Recent experience in machine tool environments preferred.

Work Environment:

General office environment will be experienced. There will be periodic exposure to manufacturing environments which

may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual

machinery.

Physical Demands:

Frequent: Traveling, operating a vehicle, sitting at desk, utilizing computers and phones, standing and walking.

Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Occasional: Bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Title: SERVICE ENGINEER

Reports to: Service Coordinator

Location: DMG MORI TC

Hours: Monday through Friday, 8:00am to 5:00pm

Classification: Non Exempt

Travel: 90%

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine

tools on location or by telephone.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The

requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations

may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up

to and not limited to:

• Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on

location or by telephone.

• Creating and updating documentation of technical information.

• Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service

• Demonstrating a willingness to help others and be a team member; often working together with Customer’s

Service Engineers.

• Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer

product lines.

• Establish and build exemplary communication and customer service relationships with customers.

• Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit

customer feedback to improve service.

• Other duties as assigned.

Minimum Requirements:

• Bachelors or Associates Degree in technical related field of study preferred.

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.

• Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a

PLUS.

• Good verbal and written communication skills with exceptional customer service orientation.

• Must be able to interact and effectively communicate in person and over the phone with people at all levels of an

organization.

• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

• Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.

• Must be adaptable to changes in the work environment; manage competing demands and able to deal with

frequent change, delays or unexpected events.

• Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at

the Technical Center when not visiting customers.

Work Environment:

Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity,

chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at

DMG MORI office.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening

Physical Demands:

Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and

lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.

Occasional: Lifting or moving up to 50lbs.