Job Description

Job Title: Business Development Manager

Location: Ohio, USA

Salary: $160k

The Business Development Manager is responsible for selling services within a defined area or market to drive new business growth. This role involves engaging with prospective and existing clients through telephone, email, and face-to-face meetings. The position focuses on fostering customer relationships, expanding service offerings, and providing market insights to senior management.

Essential Functions:

Prospecting:

• Travels within an assigned territory to engage with current and potential customers.
• Identifies potential buyers for services and follows up on leads generated from trade shows.
• Conducts sales visits and delivers individual or group presentations, both online and in person.
• Proactively contacts prospects to gather account details, including competitive insights, key decision-makers, and current projects.

Maintaining Customer Contact:

• Conducts post-sale follow-ups to ensure customer satisfaction and retention.
• Revisits previous quotes, inactive accounts, and referrals to explore new opportunities.
• Communicates client needs and market trends to management.
• Represents the company at trade shows as needed.

Administration:

• Manages and documents the sales pipeline using CRM software (HubSpot).
• Submits expenses in accordance with company policies.
• Updates and maintains customer records in CRM and ERP systems.
• Prepares quotations and sends necessary correspondence and informational materials.

Qualifications (Knowledge, Skills, Abilities, Education, Experience):

• Bachelor’s degree in business, science, or a related field, or equivalent experience.
• Strong telephone communication skills.
• Proficiency in Microsoft Excel, Word, CRM software, and NetSuite, or a willingness to learn.
• Demonstrated ability to meet and exceed sales targets.
• Strong communication, presentation, and interpersonal skills.
• Valid driver’s license required.

Success Factors:

• Goal-oriented with the ability to clearly define and achieve objectives.
• Resilient and persistent in overcoming challenges.
• A team player with a strong sense of accountability.
• Professional and adaptable in various business environments.
• Skilled at developing long-term client relationships.
• Previous experience in an industrial sales environment is preferred.

Benefits:

• 401(k) with matching
• Health, dental, and vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Parental leave
• Employee assistance program

Click apply or speak to Phil Hodson for the full details at phodson@kensingtonadditive.com