Job title: Robotics Field Service Engineer
Job type: Permanent
Emp type: Full-time
Industry: Robotics
Functional Expertise: Customer Service
Salary type: Annual
Salary: USD $100,000.00
Location: Los Angeles, CA
Job published: 2024-03-07
Job ID: 36721
Contact name: Elle Chew, Zak Brindle
Phone number: +441257268273
Contact email: elle.rossall@kensingtonconsulting.co.uk, zak.brindle@kensingtonconsulting.co.uk

Job Description

Robotics Field Service Engineer
Location: Los Angeles, California
Salary Range: $90,000 - $110,000

About the company: The company is a premier provider of Robotics as a Service (RaaS) solutions within the automation manufacturing industry. With a commitment to enhancing operational efficiency and reliability across various sectors, they employ state-of-the-art robotics technology to meet diverse needs. They are currently in search of a skilled Robotics Field Service Engineer to support their expanding operations.

Role Overview:

The Robotics Field Service Engineer is essential for installing, troubleshooting, and maintaining robotic systems at client sites. This role demands a combination of technical prowess, exceptional customer service, and the ability to navigate a fast-paced work environment independently.

Key Responsibilities:

  • Conducting installation, commissioning, and calibration of robotic systems at diverse client locations.
  • Offering on-site technical support by troubleshooting and maintaining robotics equipment to ensure minimal operational disruption and optimal functionality.
  • Executing regular preventive maintenance activities and recommending system upgrades or replacements when necessary.
  • Collaborating with the engineering team to address complex technical challenges and contribute to system enhancements.
  • Providing comprehensive training to client staff on the operational and maintenance aspects of the robotics systems.
  • Compiling and delivering detailed service reports to document all conducted service activities and recommendations.
  • Keeping abreast of advancements in robotics technology to continuously improve service and support processes.

Requirements:

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field.
  • A minimum of 3 years’ experience in a similar capacity, with a solid foundation in robotics or automation systems.
  • Demonstrated proficiency in installing, troubleshooting, and maintaining advanced robotic systems.
  • Strong problem-solving skills with the ability to work autonomously in a dynamic setting.
  • Excellent communication and interpersonal skills, capable of effectively training and supporting
  • clients.
  • Availability for extensive travel to client sites, including potential overnight stays.
  • A valid driver’s license and a clean driving record.

What Our Client Offers:

  • A competitive salary range of $90,000 - $110,000, based on experience.
  • A comprehensive benefits package that includes health, dental, and vision insurance, retirement plans, and paid time off.
  • An engaging work environment where you can contribute to transforming the future of manufacturing with innovative robotics solutions.
  • Professional development and growth opportunities within a leading firm in the robotics service industry.